Policies

1. Introduction

Helen Bartimote Consulting Limited (hereinafter referred to as "the Company" or "we") is committed to providing accessible services to all individuals, regardless of their abilities or disabilities. We strive to ensure that our psychological consulting services are inclusive and accommodate the diverse needs of our clients. This Accessibility Policy outlines our commitment to accessibility and our efforts to create an inclusive environment.

2. Policy Statement

The Company is dedicated to the following principles:

2.1 Equal Access: We are committed to providing equal access to our psychological consulting services for all individuals, including those with disabilities.

2.2 Compliance: We adhere to all relevant laws and regulations, including the Equality Act 2010 in the United Kingdom, to ensure that our services are accessible and non-discriminatory.

2.3 Accessibility Features: We aim to incorporate accessibility features into our services, digital platforms, and physical spaces to facilitate access for individuals with disabilities.

2.4 Continuous Improvement: We regularly review and improve our accessibility practices to better meet the needs of our clients.

3. Accessible Communication

We make efforts to ensure that our communication is accessible to individuals with disabilities, including but not limited to:

Providing alternative formats of documents or materials upon request.
Using plain language and clear communication techniques.
Offering communication support for clients with specific needs (e.g., sign language interpreters or communication aids).


4. Digital Accessibility

Our digital platforms, including our website and online communication tools, are designed and maintained to be accessible. This includes:

Ensuring that our website and digital content comply with Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards.
Providing alternative text for images and multimedia content.
Using accessible color schemes and text formatting.

5. Physical Accessibility

Any physical locations we use for the purposes of delivering services will be chosen to ensure they are designed to be accessible to individuals with mobility impairments.

This includes:

Providing wheelchair-accessible entrances and facilities.
Ensuring adequate space and maneuverability for wheelchair users.
Displaying clear signage for accessibility features.

6. Assistance and Accommodations

We are committed to providing reasonable accommodations to individuals with disabilities to ensure they can access our services comfortably. Clients with specific needs are encouraged to inform us in advance to arrange necessary accommodations.

7. Feedback and Improvement

We welcome feedback from clients and the public regarding our accessibility practices. Feedback helps us identify areas for improvement and make necessary changes to enhance accessibility.

8. Contact Information

For inquiries or concerns related to accessibility or requests for accommodations, please contact:

info@helenbartimote.co.uk

Last Updated: 01/10/2023

1. Introduction

This Cancellation Policy outlines the terms and conditions related to canceling consulting services provided by Helen Bartimote Consulting Limited ("the Company" or "we"). By engaging our services, you agree to abide by this policy. Please read it carefully.

2. Cancellation by the Client

Clients may cancel a consulting engagement by providing written notice to the Company. The following conditions and fees apply:

Cancellation Notice Period: Clients are required to provide a minimum of 7 days' notice before the scheduled consulting session for a cancellation to be considered. The exact notice period will be specified in the consulting agreement or proposal.

Cancellation Fees: If a client cancels within the specified notice period, no cancellation fees will be incurred. However, if a client cancels within 7 days (or as specified in the agreement), a cancellation fee of 50% of the total consulting fee may apply.

Failure to Attend: If a client fails to attend a scheduled consulting session without prior notice, the full consulting fee may be charged.

3. Cancellation by the Company

The Company reserves the right to cancel or reschedule a consulting session for reasons including but not limited to illness, emergencies, or unforeseen circumstances.

In such cases:

Every effort will be made to reschedule the session at a mutually convenient time.
If rescheduling is not possible, the client will receive a full refund of any fees paid for the canceled session.

4. Refunds

Refunds, when applicable, will be processed within 7 business days of the cancellation. Refunds will be issued using the same payment method used for the original transaction, unless otherwise agreed upon.

5. Changes to Cancellation Policy

The Company reserves the right to modify this Cancellation Policy at any time. Clients will be notified of any changes, and the updated policy will be posted on our website.

6. Contact Information

For inquiries or questions regarding this Cancellation Policy, please contact:

info@helenbartimote.co.uk

Last Updated: 01/10/2023

Effective Date: 01/10/2023

1. Introduction

This Cookie Policy explains how www.helenbartimote.co.uk ("we," "us," or "our") uses cookies and similar tracking technologies on our website. By using our website, you consent to the use of cookies as described in this policy.

2. What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide a better user experience. Cookies can also be used for tracking and analytical purposes.

3. Types of Cookies We Use

We use the following types of cookies on our website:

Essential Cookies: These cookies are necessary for the basic functionality of our website. They enable you to navigate our site and use its features.

Performance Cookies: These cookies collect information about how visitors use our website, such as which pages they visit most often. These cookies do not collect personally identifiable information, and the data is aggregated and anonymous.

Functionality Cookies: These cookies remember your preferences and choices on our website, such as language preferences or region. They enhance your user experience.

Targeting and Advertising Cookies: These cookies are used to deliver advertisements that are relevant to your interests. They may also be used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

4. How We Use Cookies

We use cookies for the following purposes:

To provide and improve the functionality of our website.
To analyze and understand how visitors use our website.
To personalize your experience by remembering your preferences.
To serve targeted advertisements, where applicable.

5. Third-Party Cookies

We may also allow third-party cookies on our website, such as those from social media platforms and analytics providers. These third parties may use cookies to collect information about your online activities across websites.

6. Cookie Consent

When you visit our website, you will see a cookie consent banner. By continuing to use our website after seeing this banner, you consent to our use of cookies as described in this policy. You can withdraw your consent at any time by adjusting your browser settings to block or delete cookies.

7. How to Manage Cookies

You can control and manage cookies in various ways, including:

Adjusting your browser settings to block or delete cookies.
Using browser extensions or add-ons that help manage cookies.
Opting out of certain types of cookies through third-party tools and services.
Please note that disabling or blocking cookies may affect the functionality of our website.

8. Updates to this Cookie Policy

We may update this Cookie Policy to reflect changes in our use of cookies or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the date of the last update will be indicated at the top of the policy.


9. Contact Us

If you have any questions or concerns about our Cookie Policy or the use of cookies on our website, please contact us at:

info@helenbartimote.co.uk

Last Updated: 01/10/2023

1. Introduction

Helen Bartimote Consulting Limited (hereinafter referred to as "the Company" or "we") is committed to the ethical use of psychometric tests in our psychological assessment and consulting services. We adhere to the guidelines and principles set forth by the British Psychological Society (BPS) and other relevant professional bodies. This policy outlines our commitment to ethical practices in psychometric test usage.

2. Purpose of Psychometric Testing

Psychometric tests are used to assess and measure various psychological attributes, such as personality traits, cognitive abilities, and emotional well-being. The primary purpose of using psychometric tests within our consulting practice is to:

Enhance our understanding of clients' psychological characteristics.

Facilitate evidence-based decision-making and recommendations.

Support the development of targeted interventions and strategies to address individual needs.

3. Ethical Principles

The Company is committed to upholding the following ethical principles when using psychometric tests:

3.1 Informed Consent

Clients will be provided with clear and comprehensive information about the purpose, nature, and implications of psychometric testing. Informed consent will be obtained before administering any tests, and clients have the right to decline or withdraw their consent at any time.

3.2 Competence and Training

Our psychologists and professionals are trained and qualified to administer and interpret psychometric tests competently. We adhere to the BPS guidelines on competence and maintain ongoing professional development to stay updated on best practices.

3.3 Test Selection and Validity

Psychometric tests selected for use are chosen based on their validity, reliability, and relevance to the client's needs. We ensure that tests are fit-for-purpose and suitable for the specific assessment objectives.

3.4 Confidentiality and Data Security

All client data collected during psychometric testing is treated with the utmost confidentiality and in compliance with relevant data protection regulations. Data is stored securely, and access is restricted to authorized personnel only.

3.5 Feedback and Debriefing

Clients will receive feedback and debriefing on the results of psychometric tests in a clear and understandable manner. We encourage clients to ask questions and seek clarification to ensure they fully comprehend the implications of the assessment.

3.6 Non-Discrimination

We use psychometric tests in a manner that respects diversity and avoids discrimination. Test administration, interpretation, and feedback are conducted without bias or prejudice based on factors such as race, gender, age, or disability.

3.7 Monitoring and Review

The Company regularly reviews and monitors its psychometric testing practices to ensure they remain ethical and aligned with current professional standards and guidelines.

4. Compliance with BPS Guidelines

Our psychologists and professionals are required to comply with the British Psychological Society's Code of Ethics and Conduct, particularly the sections related to psychometric testing. Any deviations from these ethical principles will be addressed promptly and appropriately.

5. Contact Information

For inquiries or concerns related to the ethical use of psychometric tests, please contact:

info@helenbartimote.co.uk

Last Updated: 01/10/2023

Introduction

Helen Bartimote Consulting Limited (hereinafter referred to as "the Company") is committed to preventing modern slavery and human trafficking in its business and supply chains. This policy outlines the Company's commitment to ethical and responsible business practices and its approach to addressing modern slavery and human trafficking in accordance with the Modern Slavery Act 2015.

Policy Statement

The Company acknowledges its responsibility to respect human rights and uphold the principles of freedom, equality, and dignity in all aspects of its operations. We are dedicated to the following principles:

Zero Tolerance: The Company has a zero-tolerance approach to modern slavery and human trafficking in all its forms, including forced labour, child labour, debt bondage, and human trafficking for labour or sexual exploitation.

Due Diligence: We will conduct due diligence to assess and mitigate the risk of modern slavery and human trafficking in our operations and supply chains.

Supplier Engagement: The Company will work collaboratively with suppliers, contractors, and business partners to ensure they also adhere to anti-slavery principles. We will communicate our expectations to them and encourage transparency in their own supply chains.

Training and Awareness: We will provide training and awareness programs to our employees to ensure they understand the risks of modern slavery and are equipped to identify and report any suspicions.

Reporting and Whistleblowing: We encourage the reporting of any concerns related to modern slavery and human trafficking, either internally or through external channels. We have established mechanisms to protect whistleblowers.

Due Diligence and Risk Assessment

The Company will assess the risk of modern slavery in its operations and supply chains, taking into account factors such as geography, industry, and the nature of the business relationships. This assessment will be reviewed periodically and updated as necessary.

Supplier and Contractor Engagement

We will engage with suppliers and contractors to ensure that they understand and comply with our modern slavery principles. We will require them to provide information about their own efforts to combat modern slavery, including their policies, practices, and due diligence processes.

Training and Awareness

We are committed to providing training and raising awareness among our employees, particularly those involved in procurement and supply chain management, to enable them to recognize and respond to modern slavery risks.

Reporting and Whistleblowing

Employees, suppliers, and other stakeholders are encouraged to report any concerns related to modern slavery or human trafficking. The Company has established procedures for reporting and will protect whistleblowers from retaliation.

Review and Compliance

This policy will be reviewed annually and updated as needed to ensure its continued effectiveness. Compliance with this policy is mandatory for all employees and contractors working on behalf of the Company.

Conclusion

The Company is dedicated to preventing modern slavery and human trafficking in all its forms. We are committed to continuous improvement and will work diligently to eradicate modern slavery from our operations and supply chains. We will act responsibly, ethically, and transparently in pursuit of this goal.


Last Updated: 01/10/2023

Effective Date: 01/10/2023

1. Introduction

Welcome to Helen Bartimote Consulting Limited privacy policy. Helen Bartimote Consulting Limited (hereinafter referred to as "we," "us," or "our") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information. By using our website and services, you consent to the terms of this Privacy Policy.

2. Information We Collect

We collect and process various types of personal information to provide our services effectively. The types of information we may collect include, but are not limited to:

Personal Information: Your name, contact information (email address, phone number), and any other information you provide to us when using our services.

Health Information: As a psychologist, we may collect health-related information during our sessions, including medical history, psychological assessments, and session notes. This information is collected for the purpose of providing psychological services and is subject to strict confidentiality requirements.

Website Usage Information: We may collect information about your use of our website, including your IP address, browser type, operating system, and browsing behavior. This information is collected to improve the performance and functionality of our website.

3. How We Use Your Information

We use your personal information for the following purposes:

To provide psychological services and support within an occupational or further educational and / or training setting.
To communicate with you about your appointments and services.
To respond to your inquiries and requests.
To improve the quality and effectiveness of our services and website.
To comply with legal and regulatory requirements.

4. Disclosure of Your Information

We do not disclose your personal information to third parties unless:

You provide explicit consent.
It is necessary for the provision of our services or required by law.
We engage third-party service providers (e.g., appointment scheduling software) who are bound by confidentiality agreements. In the event of a medical emergency or where we have a duty to protect you or others from harm.

5. Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights

You have the right to:

Access your personal information held by us. Correct any inaccuracies in your personal information. Withdraw consent at any time, where applicable.
Request the erasure of your personal information, subject to legal and ethical obligations. Lodge a complaint with the Information Commissioner's Office (ICO) in the UK if you believe we have mishandled your personal information.

7. Retention of Information

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes via our website or other communication methods.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

info@helenbartimote.co.uk

10. Consent

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.

Last Updated: 01/10/2023

Effective Date: 01/10/2023

1. Introduction

These Terms and Conditions ("Terms") govern your use of the consulting services provided by Helen Bartimote Consulting Limited ("the Company" or "we"). By engaging our consulting services, you agree to these Terms. Please read them carefully.

2. Scope of Services

The Company provides professional consulting services, which may include but are not limited to psychological assessment, consulting and coaching. The specifics of the consulting engagement will be outlined in a separate agreement or proposal.

3. Client Responsibilities

As the client, you agree to:

Provide accurate and complete information necessary for the consulting engagement.

Do not copy or reproduce any part of the materials shared with you during the consulting engagement unless consent has been provided specifically and in writing by Helen Bartimote Consulting Limited.

Collaborate in good faith and respond promptly to requests for information or feedback.

Abide by payment terms and conditions as outlined in the proposal or agreement.

4. Payment and Fees

Payment terms and fees for our consulting services will be specified in the separate consulting agreement or proposal. The Company reserves the right to invoice for services rendered and expects payment within the agreed-upon timeframe.

5. Confidentiality

Both parties agree to maintain the confidentiality of all non-public information shared during the consulting engagement. Confidential information includes but is not limited to business strategies, financial data, and proprietary information.

6. Intellectual Property

Any intellectual property developed or provided as part of the consulting engagement, including but not limited to simulations, assessment exercises, reports, documents, or recommendations, shall remain the property of the Company unless otherwise specified in the consulting agreement.

7. Termination

Either party may terminate the consulting engagement by providing written notice. In such cases, the client agrees to pay for services rendered up to the date of termination.

8. Disclaimer

The Company's consulting services are provided "as is," without any warranties or guarantees, express or implied. We do not guarantee specific results, and the client assumes full responsibility for the use and implementation of our recommendations.

9. Limitation of Liability

The Company's liability for any claim arising out of the consulting engagement shall be limited to the fees paid for the services provided. We shall not be liable for any indirect, consequential, or incidental damages.

10. Governing Law and Jurisdiction

These Terms and any dispute arising from or relating to the consulting engagement shall be governed by and construed in accordance with the laws of England. Any legal actions shall be brought before the courts of England.

11. Changes to Terms

The Company reserves the right to modify these Terms at any time. Clients will be notified of any changes, and the updated Terms will be posted on our website.


12. Entire Agreement

These Terms constitute the entire agreement between the client and the Company regarding the consulting engagement and supersedes all prior agreements, whether written or oral.

Contact Information

For inquiries or questions regarding these Terms and Conditions, please contact:

info@helenbartimote.co.uk

Last Updated: 01/10/2023